DAF Trucks recently took the opportunity to reaffirm its dedication to its dealer network and laid out some of the measures it’s taking to provide aftersales support during the COVID-19 (coronavirus) pandemic. The company says that its 134 dealer locations in the United Kingdom are “operating at, or very close to, normal levels.” To keep that productivity intact, DAF “is monitoring the part supply chain on a daily basis” to maintain stock levels, prioritising roadside breakdown assistance with DAFaid, and ensuring employees are following social distancing guidelines.
“Following the latest Government advice, our teams are working from home where possible. We have cancelled all business travel and non-essential face-to-face meetings. Many non-essential events and activities are also being cancelled or rescheduled for later in the year,” said Laurence Drake, managing director of DAF Trucks, in a letter to the company’s dealer network. “The coming weeks are undoubtedly going to put pressure on our customers and I’d like to reassure our DAF Dealers, and our customers, of the DAF Trucks commitment to supporting them throughout this extraordinary time.”