RAC recently signed a three-year contract to become Isuzu Truck’s new breakdown assistance provider and roadside assistance partner in the United Kingdom. RAC will take over responsibility for more than 1,500 customers with Isuzu repair and maintenance plans and aid more 5,500 trucks still covered by manufacturer warranties in the event of a breakdown. RAC’s Commercial Assistance team in Bescot will provide roadside service, and Isuzu owners will have full access RAC’s staff of 1,600 mobile technicians who can help with a wide range of issues, including non-starts and lockouts.
A Technology-Forward Approach
“Our decision to move to the RAC was certainly not taken lightly as we have always enjoyed a very high level of service and support from our previous breakdown assistance provider,” says Pete Murphy, managing director of Isuzu Truck. “A major factor was the RAC’s investment in new and exciting technology, which will perfectly complement the technological advancements on our vehicles. This, combined with their undoubted levels of experience, expertise, and understanding of the key elements required to provide quality roadside assistance to commercial vehicle customers, will help maximise the time our customers’ vehicles are on the road.”